Senior Commercial Manager

Location: London
Salary: £50000 - £60000

The Senior Commercial Manager oversees and manages the appointment, selection, mobilisation and ongoing management of Reed in Partnership's Supply Chain. They will act as a central point of contact for Reed in Partnership and external parties commencing and building a professional, trusting and successful relationship contributing to a valuable Supply Chain provision.

Key to the role is an ability to manage complex and varying external commercial business relationships, identify opportunities, address challenges and be able to balance the needs of Reed in Partnership, our Customer and the Supply Chain.

The Senior Commercial Manager further drives delivery through the management of the wider Commercial Management Team and the development of Supply Chain Frameworks which are key in supporting best practice in line with Reed in Partnership's continuous improvement commitment.

The role involves continuous communication and negotiation with external and internal parties, at all levels. This includes daily liaising with Department Heads, Senior Operations Managers and Directors to ensure best practice and successful provision whilst investigating new opportunities for business proposed.

- Reporting to the Head of Implementation on all aspects
- Managing the tendering process for the Supply Chain including price and provision delivery negotiations
- Procurement of Supply Chain services post contract award including preparation and negotiation of contractual terms and conditions against the agreed prime contract
- Management of active Subcontracts and Service Level Agreements to ensure performance targets are met to the company’s quality standards and in line with the contractually agreed key performance indicators
- Working across teams and Directors on reviewing the terms and conditions of prime contracts and liaison with the Group’s legal department where necessary

Performance and Delivery
The Senior Commercial Manager is responsible for ensuring that the performance of the Supply Chain is maintained in line with that contractually agreed. Where the Supply Chain underperforms, the Senior Commercial Manager is the key point of resolution planning and management.

- Proactive management of the Supply chain to maximise successful delivery but, where necessary, instigating performance management regimes for poor performance including possible contract cancellation
- Overall management of and responsibility for Subcontractors and national/ large-scale Partners
- Responsible for reviewing and reporting back on Supply Chain performance, contractual compliance, and financial viability
- Required to undertake site visits and monitor that the Supply Chain meets the terms and conditions set out in agreements and contracts
- Required to establish agreement requirements as part of contract negotiations in any project
Implementation, and further implement frameworks for managing performance
- Required to review monthly and quarterly reports produced by locally based Operational Managers and initiate appropriate action as required
- Regular meetings with key stakeholders to review requirements, performance and undertake contract negotiations
- Liaison with other departments to ensure all requirements are being met i.e. IT, Quality Control, Internal Audit, finance etc
- Communication briefings as necessary and generation of regular internal reports and action plans.

Negotiating and Relationship Management
Using excellent commercial acumen, the Senior Commercial Manager is responsible for managing all Supply Chain pricing and provision negotiations, ensuring that both contract terms and commercial requirements across Parties are adhered to. In changing environments, the role also requires that a reactive ability to negotiate is present.

- Negotiating with the Supply Chain at bid design stage and post award to ensure that the fairest and most commercially sensible solutions are agreed.
- Ensuring that deliverables are both achievable and realistic, and where necessary negotiating alternative volumes where performance dictates.
- Communicating with the Supply Chain to ensure that all Parties are appreciative of the demands of the contract, and any changes of that as enforced by the Customer
- Identifying and negotiating with contingency supply chain solutions to ensure that Commercial risk is minimized for delivery
- Supporting internal departments and Co-Members in the delivery of supply chain solutions, offering guidance and support in the selection and implementation of the Supply Chain

Strategic Design
An ability to engage with stakeholders and gain feedback to ensure continuous improvement is essential to the success of the Senior Commercial Manager. Proactively, the Senior Commercial Manager will oversee the development of process and delivery frameworks that support the smooth selection, appointment and delivery of the Supply Chain
- Work towards sharing best practice across the Supply Chain to secure successful provision
- Have an understanding of the various support functions requirements to ensure successful Supply Chain mobilisation and delivery
- Development of integrate processes with the Supply Chain and design of best practice guides and ensure timely and effective roll out
Be able to consider the long term corporate goals and design frameworks to support supply chain engagement reflecting the aims of Reed in Partnership.

SENIOR COMMERCIAL MANAGER PERSON SPECIFICATION

Essential Attainments:

 A supply chain management professional with extensive experience of the management of large complex supply chains for the delivery of services including creation, optimisation and additional of new service lines.
 Experience of selecting, negotiating and implementing agreements with 3rd party organisations to agree service level agreements or contracts for the delivery of services. This may be either as the contracting organisation or as a supplier.
 Experience of working within contractual frameworks, adhering to company policies and legislative requirements
 Ability to performance manage multiple contracts/clients ensuring that contract or agreed terms are adhered to by both the Supply chain and Reed in Partnership
 Experience of working in a proactive and reactive manner to respond to urgent contract change requests whilst continuously focussing on improvement
 Demonstrable experience of working collaboratively, supportively and successfully with suppliers or customers to maintain, recover or improve service delivery under a contract or service level agreement.
 Sectoral experience must have been gained within a fast-paced service focussed, client or account management, target driven business environment. Examples of this may include Sales, Contract Management, Agency Recruitment, Training, Account Management or any other B2B Sales/Customer Management environment
 Experience of conducting face to face meetings with a variety of seniority levels both internally and externally and across business and organisational types at various stages of the lifecycle.
 Experience of handling difficult negotiations and issue escalation
 Degree or relevant qualification. Degree topics may include; management, business studies, finance, economics, maths, science, psychology, sociology, business studies.


Essential Criteria:

 Attributes including; display exemplary attention to detail, time management skills, and the ability to prioritise whilst meeting deadlines
 Clear and structured judgement and decision making
 Ability to lead successful relationship management, identifying and communicating contract requirements whilst providing guidance where required in a highly professional manner with integrity and able to embrace a challenge with resilience
 Flexibility and creativity, displaying patience, empathy and be able to confidently provide advice and guidance.
 Management expertise as demonstrated through previous line/team management experience
 Technical skills including; strong and immediately effective communications skills, excellent IT and administration skills (MS Word, Excel, PowerPoint), good numeracy skills and excellent written and verbal communication/record keeping skills
 Effective negotiations skills complimented by the ability to consider strategic solutions with a commercial focus
 Willing to work flexible hours and/or travel both locally and nationally on a regular basis for business meetings . This may include over night stays on occasion


Desirable Criteria:

 Technical skills including the ability to interpret and/or use MS Project and Visio.
 Previous experience in Public Sector programmes.
 Awareness of and interest in the Welfare to Work industry